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QUALITY & MATERIAL

Only high-quality materials that withstand extreme conditions are used in the production of the SwissTrail Tent. The assembly and composition of the components are carried out under the supervision of our safety experts.

  • Extreme tear resistance and durability
  • Fire-resistant materials
  • Cold and heat resistant

 

HOW DOES IT WORK

The SwissTrail Tent is set up between two fixed points (trees or columns) using a tension set. The strong tension prevents the tent floor from sagging as much as in a hammock, providing a more stable sleeping experience. The safety line above the tent prevents it from tipping, so you won’t fall out. The built-in mosquito net keeps you safe from insects, and the removable weather cover protects you from wind and rain.

 

WARRANTY

SwissTrail offers a 2-year warranty on all components of the SwissTrail Tent.

All SwissTrail products are developed and manufactured according to strict standards and are covered by our user warranty. The warranty covers all manufacturing defects in the fabric, parts, and workmanship. This warranty covers the functionality of the product for normal, intended use, as specified by SwissTrail on the website. It does not apply to poles, malfunctions of fabrics or components caused by improper or unreasonable use or maintenance, accidents, damage due to improper repackaging, or natural impairment from sunlight. Under this warranty, no consequential damages can be claimed. This warranty does not affect your statutory rights. The following damages are not covered by the warranty:

  • General wear and tear from reasonable use* after 3 months of continuous operation.
  • Fabric defects caused by excessive wear.
  • Broken buckles that have been subjected to excessive pressure or abrasion.
  • All pole breaks – these are treated as 'fair wear & tear.'
  • Textile damage from a pole break.
  • Color changes caused by UV light.

Reasonable use: Does not include damages caused by actions that would typically damage a conventional tent or fall outside the guidelines specified in the SwissTrail user manual: No use of fire inside or around the tent, no use of sharp objects, including but not limited to knives, tools, etc., and no wearing of shoes inside the tent.